Terms and Conditions / Privacy

The IRWO is committed to protecting the privacy of all personal data you provide. The following statements describe how your data will be used, what it will be used for, and how long it will be stored for. You are thereby fully informed prior to you submitting your personal information and giving your consent to the IRWO when you engage with us through our contact email or complaint form.

Please contact the IRWO if you have any concerns and/or if you have any questions regarding your data privacy.

Terms and Conditions

These terms and conditions govern the use of the IRWO’s website. The website is owned and operated by the IRWO.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the terms of use, which together with our Website Privacy Statement govern the IRWO’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

We reserve the right to change this agreement at any time, so you should consult it on a regular basis to ensure you are aware of the most current terms of use.

Ownership

All content published and made available on this website is the property of the IRWO. This includes, but is not limited to, images, text, logos, documents, downloadable files, and anything that contributes to the composition of this website.

Our site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our website.

Access and Use

You may download and print material from this site for you own use, but you must leave all identifying marks and copyright notices intact. The duplication or reproduction of this material for any other use is strictly prohibited unless authorization is given by the IRWO.

Linking

If you are interested in creating links to this site, please contact the IRWO before doing so. We are not responsible for the content or actions of sites that link to this one, nor are we responsible for the privacy practices or terms of use of sites to which this site links. We encourage you to read the policies and terms of use of any site you use before participating in any offerings from those entities.

Website Privacy Statement

The IRWO conforms to all provincial and federal laws regarding the privacy of information.

Why are we processing your personal data?

When you visit the IRWO’s website, we only collect your personal information when it is explicitly requested, such as when you complete and submit an email to our email address. We use this information to communicate with you about your enquiry.

Who will have access to your data?

We do not sell, rent, exchange, or otherwise disclose personal information. We do not store this information for future use.

Your data will be used by the IRWO team members and external Investigators (if required) according to its strict privacy and confidentiality policies and procedures, in order to provide the services you request.

How will my data be collected and stored?

Personal data will be collected safely and securely, and it will be stored and processed in Canada. Adequate security measures have been taken to safeguard your information against possible misuse or unauthorized access as much as it is feasible.

At any time, you may:

  • Ask what personal data we hold about you and how that data is used

  • Ask us to update and correct any out-of-date or incorrect personal data we hold about you or ask us to delete your personal data

  • Opt out of any other communications that we may send to you

  • Withdraw your consent for the IRWO to use your personal data

How long will we store your personal data?

Whenever we collect or process your personal data, the IRWO will retain the data as per LABC guidelines. In the event of a data security breach, the IRWO will notify you within 72 hours of discovering the breach.

Cookies and Log Files

Our site uses cookies to track site usage and trends, to improve the quality of our service, and to customize your experience on our site. These cookies allow us to recognize you when you return to our site using the same computer and web browser. The information collected through cookies does not identify you personally. You can remove or block cookies using the settings in your browser, though doing so may affect your ability to use our site.

Our site also uses log files to track site usage and trends. When you visit our site, we automatically retain certain information that your computer sends to us, such as the URL of the site from which you came and the site to which you are going when you leave our site, your IP address, and the type of web browser you are using. We use this information to analyze usage of our site and to improve the user experience. This information does not identify you personally.